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Vertical package

Technology & SaaS

ITSM, product, customer success

ITSM (ITIL 4), product management, customer success and engineering process optimization for software companies.

ITIL 4ISO 27001SOC 2GDPR

Technology & SaaS

ITIL 4ISO 27001SOC 2GDPR
ITIL 4compliant workflow
92%dev speed (ref)
SOC 2on roadmap

Three core needs of the sector

What we focus on for Technology & SaaS

01

ITSM & operations

Incident / change / problem management

02

Product & roadmap

OKRs, customer feedback, releases

03

Customer success

Health score, renewal, upsell

Ready Emploids

The team you'll work side-by-side with for Technology & SaaS

IS

IT Service Manager (ITIL)

CS

Customer Success Manager

EP

ERP Product Manager

PL

PMO Lead

Let's stand up a 2-week POC for Technology & SaaS.

A measurable digital employee aligned with sector regulation.